Personality and Appearance
She is a vibrant and intelligent tween with blonde hair and dark blue eyes. She struggles to remember her long missing brother's face and still dreams of him.
Scarlett spends each evening either reading to or being read to by her father, whether he is at home or work. She was having dinner out with him when he received an emergency text, and had to accompany him to a house where he left her in the car under guard by a uniformed police officer. When the cop was distracted, she left the car and followed after her father into the house. Inside she discovers two disemboweled men and screams until her father comes to comfort her.
When coming to the hotel to see her father, Scarlett is invited to the fashion show of Will Drake and develops a friendship with his son, Lachlan. He shows her an empty indoor pool with four glass coffins and four towheaded children sleeping in them. In one of the coffins, she sees her long-gone brother, Holden, and comes back the other day to talk to him. When she comes to the pool, she finds the coffins opened and empty. She hears noises coming from video games and when she follows them, she finds the game room for the Countess' children. There she sees her brother who hasn't grown up even a bit. She shows him some family photos and finds out that he still recognizes their parents. However, he won't go with her, because he feels the hotel as his home. When she takes a photo to prove her parents that Holden is still alive, he tries to bite her. When she comes back home, she finds her worried parents who called the police thinking she's been also kidnapped. They don't believe her about Holden and start an argument when she starts talking about him.
When a therapist comes to their home to relax them, she asks her to tell every single thing that she remembers about seeing Holden at Hotel Cortez. She says that he was different. He didn't have normal feelings like any other human and he smelled like lavender, which reminded Alex that she used to love his lavender smell when he was a baby and possibly made her believe that he is really still alive.
Scarlett is sent to the Thatcher Boarding School when the rest of her family decided to live in the Cortez after being on the lam.
- To John: "Lizzy Cooper threw up in the middle of spelling. It was gross and awesome at the same time. The boys are calling her Lizzy Puker now."
- Scarlett (to John): "Shouldn't we ask if any of this fish is from Japan?"
- Scarlett (To John): "I'm getting a little big for the family bed.I'll take the chair."
- Scarlett is portrayed by Shree Crooks in present day and Kenley Smyth in flashbacks.